Bug SS-4649
1 vote

File does not open

Created by yakumo on 11/6/2020 12:47 PM Last Updated by yakumo on 11/6/2020 2:21 PM
%
 (hrs)
Logged: 0   (hrs)

 Description

Hello,

 

I was working with Smath and had 2 papers full with formula but now when I try to open the sheet this error appers. I would be really thankful if you might help me restore my sheet so I could work with it again.

 

Thank you very much

    yakumo (Friday, November 6, 2020 2:21 PM) #

Thank you so much

    smath (Friday, November 6, 2020 2:08 PM) #

Worksheet is fixed. Corrected version attached to the ticket: https://smath.com/bts/Issues/UserControls/DownloadAttachment.axd?id=3351

This happened because you have added several substitute unicode characters as a separate regions in the document. Not sure how this happened, but I can try to avoid it in future.

Thank you for the report!

    smath (Friday, November 6, 2020 1:12 PM) #

Ok, I will check this shortly.

    yakumo (Friday, November 6, 2020 1:08 PM) #

I deinstalled it and installed it with MSI. But now this error occurs and only the first line of my formula appears.

 

    smath (Friday, November 6, 2020 12:57 PM) #

Is it UWP? Please try regular MSI installer instead.